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Information & Assistance

Our certified resource specialists are available to provide information and assistance on thousands of services and resources available for older adults (60+), persons with disabilities and family caregivers in Genesee, Shiawassee and Lapeer Counties. We can even connect you to agencies and services in other areas of Michigan if needed. Areas of assistance include housing, eligibility and availability of government-funded long term care programs, transportation, Medicaid/Medicare assistance, personal care, respite care, and referrals for prescription assistance. Depending on the information requested, a listing of the various services and resources, tip sheets and other materials will be mailed to the caller from our resource directory. You may also choose to fill out an online form to receive information and resources via email.  There is no charge for the assistance, although we do accept donations to help us continue to provide this service in the community.

To best serve callers and online form requests, the resource specialists may need to have information on income and health status of the older adult or person with disability. Valley Area Agency on Aging is HIPAA compliant and all information provided is confidential.

Please call 810-239-7671 with any questions. To make a referral, please click on the button below to fill out an online form or download a printable version here

REFERRAL